Effective date: October 6, 2025
1. Overview
SD Digital Agency collects and processes personal data to match consumers seeking services with Buyers who purchase leads. This policy explains what we collect, how we use it, who we share it with, and the choices available to users.
2. Data We Collect
We collect the following categories of information:
- Identifying & contact data: name, phone number, email address, business name, service requirements submitted via forms.
- Transactional & service data: the services requested, quote details, campaign metadata, UTM parameters.
- Technical data: IP address, browser user agent, device identifiers, cookie identifiers, geolocation derived from IP.
- Communications: interactions, messages submitted via contact forms or chat, and call/SMS logs where applicable.
3. How We Use Data
We use personal data to:
- Deliver and route Leads to Buyers and partners.
- Enrich and validate lead contact details (phone/email verification, address normalization).
- Operate and improve our marketing campaigns and the Platform.
- Communicate with users regarding purchases, account updates, or support requests.
5. Legal Basis (where applicable)
Where required by law (e.g., GDPR), our legal bases for processing include performance of a contract, legitimate interests (marketing and fraud prevention), and consent for marketing communications. Buyers receiving leads must ensure their use complies with applicable law.
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes set out in this policy, to comply with legal obligations, resolve disputes and enforce agreements. Retention periods may vary by data type and regulatory requirements.
8. Security
We take reasonable administrative, technical, and physical measures to protect Personal Data. However, no method of transmission or storage is completely secure. Buyers are responsible for securing their accounts and any Personal Data obtained through lead delivery.
9. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete or export your personal data, and to object to or restrict processing. To exercise rights, contact us at the address below. We will respond in accordance with applicable law.
10. Third-Party Services & Links
Our Platform may include links to third-party websites and services. We are not responsible for the privacy practices of third parties. Please read their privacy policies before providing personal data.
11. Children's Privacy
Our Platform is not directed to children under 16 (or the age required in your jurisdiction). We do not knowingly collect personal data from children; if you believe we have done so, contact us to request deletion.
12. Changes to this Policy
We may update this policy to reflect changes in our practices or legal requirements. Material changes will be posted with a new effective date. Your continued use after such changes constitutes acceptance of the updated policy.
13. Contact
For questions, requests or concerns about this Privacy Policy or data practices:
- Email: info@sddigitalagency.com (replace with your preferred contact)
- Contact form: /contact/
- General site: /